SHIPPING INFORMATION
Order confirmation starts our internal workflow. We verify, inspect, package, and hand over your order to our fulfillment facility within 48 hours.
When Your Order Moves: From Confirmation to Dispatch
We complete all pre-shipment steps — verification, quality inspection, and packaging — before dispatch. This phase concludes when your order leaves our control and enters the carrier’s network.
What Happens During Transit: Two Distinct Stages
Your order moves through two sequential stages after dispatch. First, processing takes 3–7 business days. Then transit takes 14–30 business days. These estimates apply to many international destinations and count business days only.
If Things Take Longer: Causes Outside Our Direct Control
Delays may occur due to factors beyond our direct control, including:
- public holidays
- severe weather conditions
- customs inspections
- transportation disruptions
- country-specific import and delivery requirements
Shipping timeframes are estimates only and cannot be guaranteed.
How to Track & Follow Up: Real-Time Visibility and Direct Support
Once your order has been dispatched, tracking information will be provided where available. If your tracking hasn’t updated or you need clarity on timing, email us directly with your order reference at cs@artglowvibe.com.